Frequently Asked Questions
Maintenance
Each apartment is turned over including cleaning and painting as needed.
Submit a work order through the online resident portal.
First come first served, pending it is not an emergency
No, but you must notate that the team has permission to enter the unit.
During regular office hours, contact the office. After office hours, contact a locksmith.
Yes, but the home must be returned to original condition to avoid charges.
Amenities
Pool, spa, fitness center, community grills, basketball court, community spaces, clubhouse.
For more information, please visit our Amenities page.
The pool is seasonal and the spa is open throughout the year. The hours are 8 a.m. to 10 p.m.
Yes, assigned per unit.
Each unit has a washer and dryer.
Yes, pets are welcome.
| $200 Pet Deposit for 1st pet, $100 for 2nd Pet, $35 pet rent 1st pet, $15 2nd pet, Cats & Dogs |
| No weight restrictions, but there are breed restrictions. |
Washer, dryer, microwave, range, refrigerator.
Lease terms are between 4-13 months.
| The office does not hold packages. We have a Parcel Pending Package Locker available, |
Treadmills, bike, recumbent bike, rower, elliptical, dumbbells, kettlebells, cable machines, small studio space.
| Quiet hours begin at 10:00pm -7:00am . We offer our clubhouse at a small fee, information can be requested through the leasing office. |
Admin
| We prefer appointments, but also accept walk-ins. |
Our office is open 7 days a week.
| We accept online applications and also have paper applications in the office upon request. |
| Varies, but typically it takes 3-5 business days. |
| Application Fee for all applicants, Security Deposit, & the Prorated Rent |
| Online through resident portal with checking account, debit/credit or in the office with paper check, cashiers check or money order. |
Through the resident portal.
Some card payments charge a service fee.
Yes. Renters insurance is required. Renters insurance must have a minimum General Liability Coverage of $100,000.00 per occurrence, list the Apartment Community as an interested party on the policy declaration page or Certificate of Insurance (COI) and name all Residents on the lease as insureds on the policy, or each Resident may obtain a policy with limits in the minimum amount listed.  Â
None, they are billed separately.
Contacting PGE and through the community.
Any company that offers service with the existing equipment in the apartment.
Guests can visit for 10 consecutive days or 20 days total in 12 calendar month before having to fill out application to be added to lease. All guest are bound by same policies as lease holder.
A new deposit must be paid.
1.5x the base rent of the apartment.
Location
Bus lines within .7 miles of the property.
Shopping centers, grocery stores, schools. Please visit the Maps and Directions page for more details.
North Clackamas District 12
2.8 miles.
Yes, about three miles away.
There are many stores and malls nearby. New Seasons & Fred Meyer are two, so please check the Maps and Directions page for more.
Cafe Le Fleurs is a mile away.
Directions
Off of Clackamas Highway. Please visit the Maps and Directions Page for more detailed directions.Â
SE Rock Creek Blvd and Parklane Dr
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Our team is always ready to answer your questions.